Confidential
Neutral
Online & In-person
MIAM appointments
If you’re separating or already in conflict, you’re not alone
Separation is rarely simple; especially when children, finances, or property are involved.
You may be experiencing:
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Disagreements about child arrangements
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Stress around money, housing, or separation of assets
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Pressure to go to court because nothing else feels possible
Mediation offers a calmer, structured alternative.
What mediation can help you resolve
We help people work through difficult family decisions and disagreements, including:
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Financial arrangements and property decisions
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Disagreements between family members about the care of a parent
You stay in control of the decisions — not the court
Is mediation right for you?
Mediation may be suitable if:
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You want to avoid court where possible
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You are willing to engage in structured conversations
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There is a need to resolve child or financial arrangements
Mediation may not be suitable in some cases involving:
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Situations where one party refuses to engage at all
We will always assess this during your MIAM.
The average cost of mediation is under £1000 per person, compared with £15,000 per person in court,
8 out of 10 familes who try mediation reach a resolution, even though most didn't believe they would.
The average family mediation matter concludes in 110 days. The average family court matter takes 435 days.
69% of families using the Government's Family Mediation Voucher Scheme avoided court altogether or only needed a consent order.
Why choose New Moon Mediation?
We provide a calm, structured environment designed to reduce conflict and help you move forward.
With New Moon Mediation you get:
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A neutral, professionally trained mediator
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A clear, guided process from start to finish
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Flexible online or in-person appointments
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A focus on practical, workable outcomes
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A supportive but impartial approach
Meet Steven Hagan
I'm Steven Hagan, a Family Mediation Council registered mediator helping families navigate separation, child arrangements and financial discussions in a constructive and respectful way.
My role is not to take sides or tell you what to do. Instead, I provide a safe, structured environment where both people can be heard and practical solutions can be explored.
I understand that separation can feel overwhelming. My aim is to help you move forward with greater clarity, confidence and reduced conflict.
What clients often tell us
“We thought we’d end up in court, but we managed to agree everything.”
“It gave us space to talk without arguing.”
“Much quicker and less stressful than expected.”
"I'm so glad you have guided us through this process."
Helpful thoughts for difficult moments
Living together, but not married: could the law be about to change?
The Government is considering changes to the law affecting cohabiting couples when relationships end. Here's what could change, and what it might mean for couples and families.
Divorce financial settlement: Is everything really split 50/50?
There’s no automatic rule that divorce finances are split equally. Find out how the law considers needs, property, pensions, children and fairness when deciding what a financial settlement might look like.
When siblings disagree about caring for a parent
Family disagreements about an ageing parent’s care can be difficult to navigate. Discover how mediation can help siblings talk through their concerns, understand different perspectives and explore a way forward.
Frequently asked questions
Do we both have to agree to mediation?
No. One person can attend a MIAM alone. The mediator can then contact the other party if appropriate.
Is mediation legally binding?
No; but agreements can be formalised through solicitors if you choose.
How long does it take?
Many cases resolve within a few weeks to a few months, depending on complexity and cooperation.
What if mediation doesn’t work?
If agreement can’t be reached, you can still apply to court. Mediation is a step towards resolution, not a barrier.
How much does it cost?
Costs vary depending on the number of sessions needed, but mediation is typically far less expensive than court proceedings.
Is Family mediation the same as Divorce mediation?
Yes, in simple terms. Many people refer to family mediation as divorce mediation.
To find out more about Family Mediation please visit my Blog, Resources or Further reading pages